On behalf of myself and my guests I want to thank you for making our recent visit to Gulfstream Park a perfectly enjoyable experience. TOBA’s concierge service, under your management, provided us comfortable seating with easy access to both dining and wagering. The VIP support staff were both attentive and courteous.
Thank you so much for your instant response for my request for help with my large party for opening weekend at Saratoga, I have always thought getting tickets/seats a major ordeal, you made it very simple.
I just wanted to tell you thanks again for taking the time to show me around this weekend, and especially a huge thank you for hanging out and taking as much time as you did. I realize you are an extremely busy person, and Travers Day was probably no exception. You’ll never know how much that tour meant to me being a huge horse racing fan. Aside from introducing me to the trainers who have Bourbon Lane Stables horses, thank you so much for taking extra time to show me basically the inner workings of the backside. As for meeting all the famous people we did, I mean c’mon I don’t usually get star struck, but I was even blown away! I am a very black and white brutally honest person, so when I tell you that tour was probably the best racing experience I’ve had so far, believe me!.. I’m pretty sure you treat everyone with the same level of courtesy, whether it be a CEO of some fortune 500 company who owns horses, or a union construction worker from Philly new to the game, that’s what makes you awesome! I learned more about handicapping, horse care, and logistics of racing in two hours with you, than I have in the past year.
Thank you so much for all your help in arranging dinner for our group while we were in Saratoga Springs on Travers weekend! We absolutely loved Longfellows! It was a great selection and fit us very well.
I’ve used TOBA Owners Concierge on numerous occasions and have been very impressed with their customer service and access to resources. I highly recommend using this service for your future racetrack needs.
Off to a good start. Thanks for providing a seminal source for our side of the industry. Keep up the good work.
Just a quick note to say that I have used the Owner Concierge Services several times at Santa Anita, and I love it!! What a great new offering this is. Even though we have box seats, there are times when we like to take more guests than will fit in our box. With this new service, I believe we will take guests to the races more often. Some of our guests, by the way, can singlehandedly increase Santa Anita’s bottom line with their betting. Thanks again for thinking of us with this practical and much-needed service. We appreciate it!
I wanted to thank you for assisting me with transportation from Saratoga Airport. The driver was punctual, courteous, and friendly. I hosted a group of five and they were enthralled with the day, especially when Wavell Avenue won the day’s feature in dramatic fashion. It was truly enjoyable for me to witness the results of the Owners Concierge Service after being a part of its creation. I will not hesitate to call again in the future, but for now I am extremely appreciative, as are my friends. Best wishes for continued success.